ORDER SUPPORT

TRACK YOUR ORDER

Want to know where your order is? Once it has been dispatched, you can follow its journey using the tracking details sent to you by email.

ORDER TRACKING

WHERE’S MY ORDER?

Enter the tracking number from your dispatch email to see the latest updates on your delivery.

You can find your tracking number in your shipping confirmation email.

01

HAVEN’T RECEIVED A TRACKING NUMBER?

Your tracking number is sent by email once your order has been dispatched. Some products take a little longer to prepare before they’re ready to ship.

02

TRACKING NOT SHOWING ANYTHING YET?

Don’t panic. Tracking information can take a little time to become active after your order has been dispatched.

03

SOMETHING DOESN’T LOOK RIGHT?

If your tracking hasn’t updated for an unusually long time or your order appears significantly overdue, get in touch and we’ll look into it.

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